Your order is usually delivered within 6–10 business days. We process orders within 1–3 business days, and shipping takes an additional 5–7 business days. Please note that delivery times may vary due to external factors like weather or transport disruptions.

Yes, we offer free standard shipping on all orders within the United Kingdom — no minimum spend required and no hidden fees.

Once your order has been processed, you'll receive an email with your tracking number and carrier name (Evri, FedEx, or Royal Mail). You can use our Track My Order page to follow your shipment. Please note: tracking details may take up to 1–3 business days to become active.

You can return any product within 30 days of receipt without giving any reason. Returned items must be unused, in the original packaging, and suitable for resale.

• If your item is defective, damaged, incorrect, or not as described, we’ll cover the return shipping costs and provide a prepaid return label.
• If you’re returning the product for personal reasons (e.g. changed your mind), you’ll need to pay for return shipping yourself.

Once we receive and inspect your return, we’ll process your refund within 7 business days. The money will be returned to your original payment method.

We accept a wide range of secure payment options, including Visa, MasterCard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.

No, we don’t charge any additional fees for using your preferred payment method. All prices shown already include applicable taxes.